We use 'Flash Player' to stream our videos. If you do not have 'Flash Player' on your computer click on www.adobe.com to download this free software. Flash Player comes pre-installed on most computers so if you are still having problems viewing our videos please read through the other trouble-shooting tips below.

View It Now's videos will stream quickly and smoothly on most computers. Our videos may not play smoothly, however, if your internet connection or your computer's processor is too slow. Trying clicking on the 'Slow' connection speed at the bottom of the player. If you are still having problems, try closing any other programs you have running on your computer at the same time.

Some businesses and organisations don't allow their staff to view videos on the internet. If the View It Now video player appears - and you have 'Flash Player' installed - it's possible your IT department has installed a firewall to prevent you watching video content. Please ask your IT department to change your network settings.

To watch a fullscreen version of View It Now's videos you will need one of the latest versions of 'Flash Player'. If you don't have one of the latest versions, you can quickly and easily download it at www.adobe.com. This is a free download and only takes a couple of minutes.